Last week I talked about EQ (Emotional Intelligence being critical to the role of a leader). One of the major qualities of EQ is “responding rather than reacting”. It pains me to hear how many times my clients refer to their “bosses” as screamers.
A screamer is a “reactor” and an individual who does not know how to step back and take a pause before responding. Most of the time screaming is an unrecognized fear that is coming out in anger. Leaders take the time to become self-aware by looking at their behaviors and feelings so they can stop blaming others. They take responsibility for their actions.
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